SMS Terms & Conditions

Program name and description

Bayou Callback Missed-Call Text-Back is a platform operated by [LEGAL BUSINESS NAME] d/b/a Bayou Callback. Texts are sent by the business you called (for example, "Smith Plumbing") using the Bayou Callback platform. Businesses ("Clients") use it to respond to callers they were unable to answer. When you call a Client's phone number and the call isn't answered, you may receive an automated text message sent on that Client's behalf, identifying the business and offering to call you back, for example:

"[Business]: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out."

Clients may also use the program to text owner alerts to themselves and, after completing a job for a customer who agreed to get it, to send that customer a one-time request to leave a review.

How you opt in

When you call [Business] and the call isn't answered, you'll hear a short notice that the business will text you, and then you'll receive one text from [Business] offering a callback. You'll only get texts about your call. No marketing. Texts are sent only in response to a phone call you placed to the Client's business number. We do not send texts to purchased lists or to people who have not contacted the business, and we do not send promotional or marketing messages to callers through this program.

Message frequency

Message frequency varies: usually 1 text per missed call, plus 1 confirmation if you reply. If you hire the business and agree to it, you may receive one text asking for a review.

Cost

Message and data rates may apply. Check with your mobile carrier for details about your plan.

Opting out (STOP)

Reply STOP to opt out at any time. We also honor plain requests like "stop texting me," and you can opt out by emailing us. Reply HELP for help.

STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT also work, in reply to any message. You'll receive one final message confirming you've been unsubscribed, and you won't receive further texts from that business's number through our program. If you want to receive messages again, reply START.

Help (HELP)

Reply HELP to any message for help, or contact us at [email protected].

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Delivery of messages is not guaranteed.

Privacy

We use your phone number and message content only to operate this program for the business you called. We do not sell or share your phone number with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy for details.

Eligibility

Texts go to the number you called from.

Changes

We may update these terms from time to time. The "Last updated" date above shows when they last changed.

Contact

[LEGAL BUSINESS NAME] d/b/a Bayou Callback
[MAILING ADDRESS, Houston, TX]
Email: [email protected]